While all the European markets are suffering, there are some businesses doing very well.. Paypal is one of them, ebay's banking arm, set up in luxembourg for tax evation purpose, sending money here and there and getting massive commissions and cuts also on ebay and many other services
they are so strong that they arrogantly refuse to provide you with your own record of the information they they have about you, simply because they are not a UK-based company so they don't have to abide by UK regulations..
the only way is not to use them!